Payment & Delivery

We accept payment by bank transfer or by major credit and debit cards (Visa, MasterCard and American Express) via Paypal. Delivery is free within Singapore for orders S$80 and above. For orders below S$80, there will be a delivery fee of S$7 for delivery within Singapore.

Where you have successfully made payment for your order by 1pm on any given day, we aim to deliver your order the next working day if the products you have ordered are in stock. Where a payment is made after 1pm, delivery will be made the following working day.

Our delivery partner will contact you before arrival. Please make sure you have correctly entered your contact number so that we can call you regarding the delivery of your order. Please ensure that there is someone to collect the package at your designated address to avoid delays and disappointment.

If we have attempted to deliver your order, but there was nobody present to receive and sign for it, then our delivery partner will leave you a notification slip for you to arrange for a re-delivery, for which there will be no re-delivery fee. After two failed delivery attempts, your order will be taken back to our premises for self-collection. Please contact us at support@ncapsulate.com.sg for further assistance.