FAQs

Regarding Order, Delivery and Shipping

IS DELIVERY FREE?
HOW LONG DOES DELIVERY TAKE ?
I JUST PLACED MY ORDER. CAN I MAKE CANCEL OR MAKE ANY CHANGES TO IT?
HOW CAN I CHANGE MY SHIPPING ADDRESS?
CAN I HAVE A SHIPPING ADDRESS THAT IS SEPARATE FROM MY BILLING ADDRESS?

REGARDING YOUR ACCOUNT

CAN I CHANGE THE EMAIL ADDRESS ON MY ACCOUNT?
HOW CAN I CHANGE MY ACCOUNT PASSWORD?
I HAVE FORGOTTEN MY PASSWORD. HOW CAN I GET A NEW ONE?

REGARDING PRODUCTS

HOW DO I KNOW WHEN A PRODUCT WILL BE BACK IN STOCK?
HOW DO I KNOW THE PRODUCTS YOU SELL ARE FRESH?
CAN I SUGGEST A PRODUCT FOR YOU TO CARRY?
HOW DO I FIND OUT IF A PARTICULAR PRODUCT IS COMPATIBLE WITH MY MEDICATION?
HOW DOES YOUR LOWEST PRICE GUARANTEE WORK?